Gemma has been one of my strongest EA’s to date. Gemma impressed me from day one with how quickly she was eager to learn both businesses I am involved in and my working ways. This has required Gemma to be adaptable, highly organised and trustworthy, whilst also demonstrating excellent communication skills and attention to detail.
Gemma always kept me on track day-to-day which was not always easy to do, and demonstrated extremely good time management. She learned to know me well over the years and became a master at pivoting at the drop of a hat with an ever-changing business and my own needs. Gemma always went above and beyond and has impeccable values. I have no hesitation in recommending her and her business.
Critical to her success, Gemma possesses an innate ability to quickly establish trust and meaningful relationships where she is then able to influence and truly support the top-end endeavours of the leadership group. Gemma also possesses an enviable ability to be both direct and assertive, ensuring accountability from her stakeholder group, while remaining highly supportive and sympathetic throughout.Gemma is a multi-tasker, incredibly well organised, diligent, and a fast learner where she also developed a talent for pre-empting needs – a level of foresight and assistance that was warmly welcomed.
All that said, Gemma also engages with a very quick dry wit and an eye for hilarity that made working with her both fun and relieving. It is an absolute pleasure knowing Gemma and I look forward to watching her continued progression with a mix of admiration and privilege.
Gemma supported our SLT so flawlessly, coordinating, and multi-tasking across several time zones whilst being able to hit the ground running and being an asset to the business.
Gemma’s success came in her demeanour and her ability to develop strong and meaningful relationships throughout the business. She held honesty, trust and professionalism at her core whilst not afraid to shy away from the difficult conversations keeping stakeholders on task and prioritised key business matters.
While always being accountable, Gemma also holds a great ability of bringing humour and fun to the workplace.
Gemma quickly took on the role as the ‘glue’ of the SLT, keeping the team honest and organised. Her professionalism, coordination, organisation and knowledge of what needs to be done, where and how is impeccable. Gemma consistently met deadlines, can quickly learn and pick up on new tasks as required.
Her high level of autonomy enabled her to adapt into her role quickly and hit the ground running. She will be an asset to any organisation looking to hire an EA who will bring her fun, loving personality with her.
Upon your enquiry we will have a virtual coffee over a discovery meeting (or a phone call) to discuss the why, how, and what of your businesses pain points, and see if we are the right fit for one another. Once we set expectations and discuss all your needs, we lock in a start date and you’ll receive three important documents via email:
• Service agreement to digitally sign
• Welcome pack
• Weekly invoice
We have two different rate options, either an hourly rate or a pre-paid packaged option. Although support services are always going to be an ongoing investment and price shouldn’t be the determining factor in choosing a virtual assistant. You will notice you tend to get what you pay for.
In terms of payment, direct debit details are displayed on your invoice
A Service agreement will be signed by both parties before any work is commenced to protect both sides of our business
Easy! Any systems we need to use and access are your own, including all the information in it, therefore we do not store your data. You simply share or create a profile for us, and we manage remotely, for example inbox management is controlled via the Cloud (Outlook365 or Gmail). We can also use systems such as Dropbox or OneDrive to share files (we did say it was easy)
That all depends on your preference. We can use Teams, emails, Whatsapp or phone to name a few although we usually communicate by one form and another for urgent emergencies should we need to get in touch
We are currently based in Sydney city however work with clients all over Australia. That’s the beauty of a virtual based business
Let’s have a virtual coffee over a free discovery session and chat about your business needs. We typically work with clients ongoing, however that’s not to say we can’t discuss alternatives
Not necessarily, we at the Hub are flexible and work around our client’s needs, that means we don’t work the standard 9-5. Got to love the virtual tech world!
Essentially, we take care of the day-to-day admin tasks for Executives as well as support business strategy for future growth
